5 Signs your business needs an AI Chatbot Understanding and catering to customers' expectations is a challenge common to every business. Thankfully, with Artificial Intelligence (AI), businesses can truly understand their users and provide experiences that dazzle and drive satisfaction to new levels. AI chatbots ensure consistent messaging and brand...

An actionable how to for conversational UI beginners by AmberNechole UX Collective Bank of America launched this chatbot cum virtual assistant to help its customers with their basic banking needs. The total number of people interacting with Erica has now surpassed 19.5 million. This shows that the users are finding...